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Do you need a change communications plan? 

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Change is constant but communicating it well takes planning and skill.  

Whether you’re guiding employees through a restructure, merger, acquisition, or rolling out a new strategy, the way your organisation communicates during change impacts morale and your company’s long-term reputation. Communicating change also presents a huge opportunity to inspire colleagues and drive engagement.  

Managing communications during organisational change is vital to help employees, customers, partners, suppliers and other external stakeholders stay informed. For internal audiences particularly, it’s a chance to ask questions and share concerns.  

At Stampa, we help businesses bring their change programmes to life, and communicate them clearly, with purpose, understanding and empathy.  

Here’s our checklist for effective change comms:  

  • Set a clear purpose for your change communications from the start. Securing trust to help successfully realise your businesses objectives is essential, whether you’re looking to drive growth, introduce new ways of working or bring people together after organisational change 
  • Equip your leaders to communicate credibly; craft leadership comms that set a clear direction, make the case for change and strike the right tone  
  • Map stakeholder groups and define clear processes, roles and timelines 
  • Create a clear, compelling and timely narrative and develop engaging toolkits, infographics and animations tailored to your audiences  
  • Make the most of management information cascades so your communications are timely, aligned and responsive  
  • Use FAQs, templates and other resources to help managers guide their teams through change  
  • Build connection and empathy by sharing leadership updates and real-life stories from all corners of your organisation which bring the benefits of change to life  
  • Embed employee listening mechanisms and track sentiment and engagement 
  • Be sure to act on feedback by tailoring your messages and responding to any concerns so your communications resonate  
  • Develop PR strategies and crisis messaging frameworks to ensure you’re prepared to respond quickly and credibly to any media enquiries.  

To find out more about how we can help you support colleagues through organisational change, get in touch.

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